Shipping policy

Last Updated: August 17, 2026

Thank you for shopping with Yvonne Armstead Store. This Shipping Policy explains our order processing, shipping, tracking, and delivery procedures.

Shipping Area

Yvonne Armstead Store currently ships to addresses within the United States only.

We do not currently offer shipping to Canada or other international destinations.

Order Processing Time

Orders are generally processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will normally begin processing on the next available business day.

During holidays, promotional periods, or periods of unusually high order volume, additional processing time may occasionally be required.

Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery generally takes:

3–7 business days

The estimated 3–7 business day delivery period does not include the 1–3 business day processing time.

Delivery times are estimates and may vary depending on your destination, carrier operations, weather conditions, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Shipping Costs

Any applicable shipping charges will be calculated and displayed during checkout before you complete your purchase.

If Yvonne Armstead Store offers free shipping or another shipping promotion, applicable requirements and restrictions will be disclosed with the offer.

Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours after shipment for tracking information to become active or update in the carrier's system.

Multiple-Item Orders

We make reasonable efforts to ship all products from the same order together.

However, some products may arrive separately because of inventory availability, fulfillment arrangements, packaging requirements, or carrier services.

If your order is divided into multiple shipments, you may receive separate tracking information for each package.

Shipping Address Changes

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully verify your name, street address, apartment or unit number when applicable, city, state, and ZIP code before completing checkout.

If you discover an error after placing your order, contact us as soon as possible. We will make reasonable efforts to update your information before shipment, but we cannot guarantee changes once fulfillment has started or your package has shipped.

Yvonne Armstead Store is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided by the customer.

Delayed Shipments

Packages may occasionally experience delays because of severe weather, carrier disruptions, holidays, transportation interruptions, unusually high shipping volumes, or other circumstances outside our reasonable control.

If your package appears delayed, please check your tracking information for the latest available carrier update.

If you require additional assistance, contact us with your order number and tracking details.

Lost or Missing Packages

If tracking indicates that your package has been delivered but you cannot locate it, please check around the delivery location and, when appropriate, ask household members or neighbors.

You may also contact the shipping carrier for additional delivery information.

If your package still cannot be located, please contact Yvonne Armstead Store with your order number and tracking information so we can assist you.

Damaged, Incomplete, or Incorrect Orders

If your order arrives damaged, defective, incomplete, or contains an incorrect product, please contact us promptly.

Please provide your Order ID, a description of the issue, and clear photographs of the product and packaging when applicable.

We will review the issue and provide further assistance.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Because orders may enter processing quickly, we cannot guarantee modifications or cancellations once fulfillment has started.

Once an order has shipped, eligible returns will be handled according to our Return & Refund Policy.

Contact Us

For questions regarding shipping, tracking, or delivery, please contact:

Yvonne Armstead Store

Store Name: Yvonne Armstead Store

Telephone: (919) 590-7424

Email:qbike.instagram@gmail.com

Address:3924 Haresnipe Ct, Raleigh North Carolina 27613, United States